In April the happy winner of our Draughtex Customer Survey Competition for £25 worth of shopping vouchers was K. W. of Royston. Having completed the customer survey questionnaire she was entered into the prize draw.
She said: “I actually fitted the DraughtEx this weekend, I am super happy.
What a lovely email to get, thanks so much.”
Don’t miss the chance to enter, simply place your order for floorboard draught excluders at www.draughtex.co.uk
Good Luck !
It is always encouraging for us when a customer comes back and says: ‘Your floorboard filler really helped me out.’
Just a few days ago we received some feedback so nice we would like to share it with you:
I do not normally bother with feedback but I was so impressed with your product that this time I am. I have a 200-year old house with 10″ floorboards throughout. The gaps between the boards really irritated me and I have tried many things to cure the problem but none worked satisfactorily. Draughtex has proved to be just brilliant. The floors now look great – the product really enhances the appearance as well as cutting out draughts. And it is easy to use and really efficient. So many thanks.
J.S. of Hathersage
Thank you very much for everybody who stops a few minutes to give us his/her very valued feedback. Please be totally honest and let us know your thoughts.
This is a question often raised by our customers when they are searching for a floorboard gap filler and try to type the right search term into Google… What is the right spelling of the word and why?
The Oxford Dictionary advises:
“Do not confuse draft with draught. Draft means ‘a first version of a piece of writing’ or ‘make a first version of a piece of writing’ (I drafted a letter of complaint), whereas draught chiefly means ‘a current of air’ (heavy curtains cut out draughts).”
Our product is named DraughtEx, as it cuts out cold draughts between floorboard gaps. Nevertheless, even our office staff occasionally spell our floorboard filler DraftEx.
Other typical misspellings having been used in the past were:
Draghtex, Drfatex, Draughtek, Draughtx, Drartee, drughtex
(Quite often the reason for misspellings is not the absence of spelling skills but furious typing on a keyboard).
However, whatever your spelling of the product’s name is going to be, we promise to send you the right product and that you will be very satisfied with a suddenly draught-free floor!
In January the happy winner of our Draughtex Customer Survey Competition for £25 worth of shopping vouchers was F. H. of Dumfries. In February the winner was Norton W. of Kettering. Having completed the customer survey questionnaire both were entered into the prize draw.
Norton said:
“Ironically when I entered the competition I thought to myself why am I bothering to enter, I will never win. It was the fact I was so pleased with your product that I wanted you to have the feedback.”
“Super product. Worth every penny. Thank you.”
Don’t miss the chance to enter, simply place your order for floorboard draught excluders at www.draughtex.co.uk and fill in the customer survey we send to you after your order. We really appreciate your feedback:
DraughtEx is not only used by end users who fit our floorboard gap filler between their floorboards. DraughtEx is also distributed by floor fitters who use it when refurbishing old wooden floors for their clients.
To support our fitters and other trade partners and to promote the DraughtEx floor sealant solution to the whole of the UK we now offer free van signs for all DraughtEx traders.
If you are already a DraughtEx trader but haven’t been offered a van sign or should you like to become a trader, please contact us under 0800 088 7311 or via email: service@draughtex.co.uk
Watch out, maybe you will see one of our vans in your street soon.
One year ago DraughtEx was introduced to the UK. The first year has been full of positive surprises and new developments:
About three years ago we started to sell floorboard insulation products. At the beginning of 2010 our MD Harry Dewick-Eisele decided that it was time to develop our own floorboard gap insulation product based on the experience we had made in the previous two years.
Soon all ideas and plans came together and on the 18th of March 2010 we were able to introduce a revolutionary new product to the market: Draughtex
In the next few months we watched with amazement how the floorboard gap sealant was taken up by the market and even through the summer sales were rising.
To find out how customers are getting along using and fitting DraughtEx we email a customer survey to everybody who places an order with us. Based on the feedback given so far we launched two new versions of DraughtEx floor board gap fillers and redesigned our applicator to make it easier to handle the sealant. The results are warmer homes and happy customers.
We want to even further improve the service we offer. Please tell us any suggestions you might have and we will try our best to introduce your ideas. To help this communication we have joined Facebook to make it even easier to leave feedback and share your experiences with us: visit DraughtEx Floorboard Gap Insulation in Facebook.
In December the happy winner of our Draughtex Customer Survey Competition for £25 worth of shopping vouchers was Fiona B. of Bristol. Having completed the customer survey questionnaire she was entered into the prize draw.
Fiona said: “I was thrilled to win the customer survey competition and really sorry I haven’t replied earlier to thank you properly. We are up to our eyeballs in building work at home. I was hoovering the latest layer of dust off the kitchen floor with unusual vigour and enthusiasm and knocked the iron off the ironing board onto the floor where it broke into pieces. Checked my emails and found that I’d won! The vouchers were put to good use – so thanks again!”
Don’t miss the chance to enter, simply place your order for floorboard draught excluders at www.draughtex.co.uk
Good Luck !
DraughtEx is an easy to install and efficient floorboard gap sealant and to provide as much information as possible we have developed a DraughtEx installation video.
The video covers the installation of DraughtEx between floorboards in general and into small floorboard gaps in particular. It explains how the floorboard gaps can be cleaned of debris and how the floorboard gap filler is started off underneath the skirting board. The video also shows how the draught exclusion can be stretched to be fitted into thinner floorboard gaps.
In November the happy winner of our Draughtex Customer Survey Competition for £25 worth of shopping vouchers was Jamie E. of London. Having completed the customer survey questionnaire he was immediately entered into the prize draw.
Jamie said: “It was fantastic to win the prize draw, we were delighted and they were put to good use in the sales! We’re really impressed with Draughtex and after a very cold Christmas we’re looking forward to a warmer 2011!”
Don’t miss the chance to enter, simply place your order for floorboard draught excluders at www.draughtex.co.uk
Good Luck !
Every month DraughtEx offers their customers the chance to win £25 worth of ‘Love2shop’ high street vouchers.
In October the happy winner was Claire P. of Oldham. Having completed the customer survey questionnaire she was immediately entered into the prize draw.
Claire said: “I did receive the vouchers, and I shared the news with lots of family and friends, telling them where I received them from. I was really surprised and happy to receive them, as I don’t normally win any prize draws, and I didn’t even remember there was a prize draw attached to the survey.”
Don’t miss the chance to enter, simply place your order at www.draughtex.co.uk
Good Luck !