It is always encouraging for us when a customer comes back and says: ‘Your floorboard filler really helped me out.’
Just a few days ago we received some feedback so nice we would like to share it with you:
I do not normally bother with feedback but I was so impressed with your product that this time I am. I have a 200-year old house with 10″ floorboards throughout. The gaps between the boards really irritated me and I have tried many things to cure the problem but none worked satisfactorily. Draughtex has proved to be just brilliant. The floors now look great – the product really enhances the appearance as well as cutting out draughts. And it is easy to use and really efficient. So many thanks.
J.S. of Hathersage
Thank you very much for everybody who stops a few minutes to give us his/her very valued feedback. Please be totally honest and let us know your thoughts.
This is a question often raised by our customers when they are searching for a floorboard gap filler and try to type the right search term into Google… What is the right spelling of the word and why?
The Oxford Dictionary advises:
“Do not confuse draft with draught. Draft means ‘a first version of a piece of writing’ or ‘make a first version of a piece of writing’ (I drafted a letter of complaint), whereas draught chiefly means ‘a current of air’ (heavy curtains cut out draughts).”
Our product is named DraughtEx, as it cuts out cold draughts between floorboard gaps. Nevertheless, even our office staff occasionally spell our floorboard filler DraftEx.
Other typical misspellings having been used in the past were:
Draghtex, Drfatex, Draughtek, Draughtx, Drartee, drughtex
(Quite often the reason for misspellings is not the absence of spelling skills but furious typing on a keyboard).
However, whatever your spelling of the product’s name is going to be, we promise to send you the right product and that you will be very satisfied with a suddenly draught-free floor!
In January the happy winner of our Draughtex Customer Survey Competition for £25 worth of shopping vouchers was F. H. of Dumfries. In February the winner was Norton W. of Kettering. Having completed the customer survey questionnaire both were entered into the prize draw.
“Ironically when I entered the competition I thought to myself why am I bothering to enter, I will never win. It was the fact I was so pleased with your product that I wanted you to have the feedback.”
“Super product. Worth every penny. Thank you.”
Don’t miss the chance to enter, simply place your order for floorboard draught excluders at www.draughtex.co.uk and fill in the customer survey we send to you after your order. We really appreciate your feedback: