We have compiled a list of frequently asked questions that we receive from our customers. If you need any further help or advice, please do not hesitate to contact us and we'll be happy to help.
DraughtEx is manufactured in "shadow", a grey/black colour that is designed to match the natural shadow created by wooden floorboards. Although DraughtEx may be seen, it completes the look of floorboards, leaving you with an efficient and attractive finish. Take a look in our Photo Gallery for examples.
The best time to fit DraughtEx is after sanding and varnishing of the floorboards to avoid dust or varnish to affect the unobtrusive look of the newly filled gaps. Application is easy and does not damage polished or treated floorboards.
If orders are placed before 2:30pm, we usually dispatch the same day. Samples and orders of single rolls are sent by Royal Mail (2-3 working days). Orders of multiple rolls of DraughtEx are dispatched on a next working day service (Monday to Friday) by courier.
DraughtEx can be purchased in three different versions. The calculator on the homepage can be used to make an estimation of how much meters of DraughtEx will need.
By inserting DraughtEx into your floorboards you are sealing the cold air under the floorboards and out of your living space. This means that the temperature in the room with DraughtEx fitted will not be compromised.
You can fill floorboard gaps with any material and it will work for a period of time if it is air-tight sealed. DraughtEx is designed to guarantee this seal. As with all wooden floors the timber moves and this can dislodge sealants rendering them useless and allowing draughts to again flow through the gaps.
Vacuuming the floor should not suck up DraughtEx or dislodge it. Draughtex is suitable for applying to gaps 2 - 11 mm and will usually sit 5mm below the surface of your floorboards.
We have a dedicated free phone number dedicated to sales and support, 0800 088 7311 open Monday to Friday (08:00 - 17:30) and Saturdays (10:00 - 14:00).
DraughtEx should ideally be fitted only between floorboards that have been completely finished. Installation of DraughtEx should be the final step of any work taking place on floorboards as the effectiveness of this gap sealant can be compromised if it is coated with solutions. The application of DraughtEx has been designed to ensure that it is not only simple to insert, but also so that it does not damage floorboards when using the tools suggested and supplied with the product.
Tongue and groove floorboards often haven't got the right dimensions that are necessary to apply DraughtEx. The gap between the floorboards needs to be at least a couple of millimeters deeper than the diameter of your roll.The diameters of DraughtEx lay between 4-12mm depending on the version you buy.
Yes. As long as the gap has the right dimensions for DraughtEx it is ideal to fill gaps between the skirting board and floorboards.
During the application process DraughtEx has to be stretched but it naturally always tries to get back to its original form. Occasionally the natural movement of the wood, through expanding and contracting occurs, allowing the floorboard filler to expand to fill the wider gap. If you have not tucked sufficient DraughtEx under the skirting board there is a possibility that the end of the floorboard filler may become visible. To prevent this we recommend that you tuck 2-4cm of DraughtEx under the skirting boards, allowing it to expand without popping out from under the skirting board.
DraughtEx should ideally be installed about 0.5 cm below your floor level. Our free applicator has a ridge on its wheel that helps you to apply the gap insulator to the correct depth.
DraughtEx has not been tested in combination with underfloor heating and therefore this type of application is done at your own risk. Although the product can withstand some heat it is not fire retardant. If you wish to apply DraughtEx to applications where under floor heating is present the product should not be allowed to touch the heating elements of the under floor heating system.
DraughtEx can also be used on gaps with varying width. Just stretch the product to the required width and insert it with the applicator. If the variation is very big you might have to alternate between different versions of DraughtEx within one gap.
Especially if your floorboard gaps are very narrow it can be helpful to use a tool like a blunt knife or an old credit card cut into a rounded triangle to tuck in the first bit of DraughtEx.
Read reviews from 863 customers who've installed DraughtEx to eliminate draughty floorboards and make their homes warmer.
An excellent collection of images showing floorboard gaps that have been sealed using DraughtEx floorboad gap filler.See Full Image Gallery