Customer Comments
After an order is complete, we like to ask our customers what we can do better?
Advertise! A great product, not easy to find (eg not in DIY stores) was tipped off by friends.
Sunday 15th January 2012
Everything was perfect. Speedy delivery. Easy to fit. I just wish I had discovered this product ages ago!
Friday 13th January 2012
It's hard to think of any way you could improve. We have been very impressed with Draughtex - a good, clear website, accurate description of the product, ease of fitting and excellent result that represents really good value for money. Thank you!
Thursday 12th January 2012
Come and do it for me free - otherwise nothing at all! Happy new year and thanks
Monday 2nd January 2012
Great product. Thanks.
Saturday 24th December 2011
Just used about 40 m of Draughtex, perfect. This is a great product and I am more than pleased to have seen your ad.
Tuesday 20th December 2011
I purchased Draughtex back in September and wanted to allow time to see if it worked and stopped the draft. During the past couple of weeks it has been very windy and I am very pleased to inform you that it stopped the draft completely. Last year it was like living outdoors as the wind came up through the floor boards. We live in an old cottage and the transformation is amazing. I would highly recommend the product and the customer service which is fantastic. The young lady that helped my during my visit to your showroom was exceptional.
Monday 12th December 2011
I looked at your website and I though it was really professional. With resolving issues so quickly I can now see why you have won some customer service awards
Sunday 11th December 2011
Thank you very much for your prompt service. I found that the draughtex was great for the larger gaps ( I bought the regular size) but didn't think it would go into the very small gaps. I phoned your customer relations and the lady told me to stretch it - really stretch it. Great - it filled everywhere, though I must admit that I got my grandson to do quite a lot of the room ( lady o a p with dodgy knees and all that ) No carpet on the floor at the moment, wind howling and the room is the warmist it's ever been. Please just tell everyone don't be afraid to stretch draughtex - it won't break and it go's for miles. My room is 27ft x 16ft and I have loads left. Thanks again Sandra Lane
Thursday 8th December 2011
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Great product - easy to use
Thursday 26th January 2012